All customer information recorded and processed by us is carried out in observance of the provisions of the Personal Data Protection Act and the General Data Protection Regulations from 25th May 2018.
You can contact us at any time to either request, correct, retract or remove your personal information from our records, free of charge.
This can be done by either sending an email to us: firstname.lastname@example.org
by sending your request in writing to us by post to our registered office :
Matrico Ltd – Woodlands – Long Lane – Harden - Bingley, West Yorkshire - BD16 1BY.
Giving Information to third parties:
Customer Enquiries :
Any enquiry information you give us by email is generally deleted after 6 months if we do not make a sale, however, if we do sell any products to you, your information is treated with the strictest confidence and only kept for our own future reference in the event of a
re-order or a warranty claim.
We confirm that there is nothing reproduced electronically or passed on to a third party without prior written consent from the customer.
Any payments you make to us by BACS / SWIFT / Credit Card / Debit Card / PayPal are recorded and filed in our financial accounting system.
If you pay us directly by BACS or SWIFT we actually give you our company bank details when we send you a quotation - pro-forma invoice or request for payment.
Credit Card / Debit Card / PayPal payments made through our secure website (https://www.anti-slip-matting.co.uk) use the PayPal Software System - these transactions are securely encrypted by PayPal, therefore your personal information is secure.
If you need to check PayPal’s own Privacy Statement, please visit the following link : https://www.paypal.com/uk/webapps/mpp/ua/privacy-full
Delivering Your Order :
In order to process your order we have to pass on your delivery address, contact name and telephone number to the shipper / courier to enable us to deliver the goods and complete our contract with you.
In such cases only the minimum amount of information is passed on.
Third Party Request for Information:
Should there be a request for information about you or your business by anyone outside your company, we would ask you for your consent in writing and obtain your answer in writing before passing anything on.
Matrico Ltd does not send out newsletters or email flyers to customers (or new contacts / prospective customers) to gain any business as we respect your privacy.